Shipping – Retail

Shipping Rates:
PortableKayaks.com offers Free Shipping on all items purchased from our web site to addresses within the continental United States.

** Shipments to Alaska or Hawaii are via UPS Express Shipping ONLY and do not qualify for the FREE SHIPPING Discount.

Shipping Details:
All in-stock orders will be shipped within two business days of the order date (excluding holidays & weekends). In cases where orders are drop shipped from the manufacturers or distributors warehouse, there may be delays depending on factors beyond our control, such as high volume, seasonal delays or shutdowns for inventory updates. Orders are guaranteed, in most cases, to be delivered within 15 business days to zip codes within the continental United States. If you request to receive your order in less than 15 business days, you may be charged extra for accelerated shipping. Most orders are shipped via United Parcel Service (UPS), Federal Express (FedEx) or USPS, although some distribution centers may choose to ship products by other shippers. Delivery to carrier constitutes delivery to customer. Shipping charges (if applicable) are not refundable unless the carrier has failed to meet the delivery commitment outlined in their shipping guide. PortableKayaks.com will only refund shipping charges when the carrier has failed to meet the delivery commitment and has issued credit to PortableKayaks.com. The decision made by a carrier regarding a claim for refund is final. Customer must be sure to communicate correct shipping address to PortableKayaks.com. All shippers charge a fee if an incorrect address has been provided. These fees will be transferred to the customer if the customer provided the incorrect ship-to address. Shipping Company will NOT accept special shipping instructions from Dealer, other than “Ship To” Name and Address. Exchanges through the mail are also subject to this shipping fee. If we are shipping your order out of state, it is not subject to sales tax (Tennessee – 9.00%). We reserve the right to cancel an order at our discretion if an item is priced incorrectly.

International Shipping:
PortableKayaks.com will offer international shipping through our distributors only. If you are interested in having an item shipped outside of the continental US, please contact us and we will give you a shipping quote. If our distributor does not ship to your location, then their brand name items will be unavailable for international shipping.

Shortages and Shipping Damage:
It is the responsibility of the Customer to check all packages for accuracy of contents within 48 hours of receipt. No items shall be invoiced unless shipped. If any shortages occur, it is the responsibility of the Customer to contact PortableKayaks.com with 48 hours of receipt of package to file a claim for missing goods. In the case of shipping damage, the Customer will file a claim with the shipper. In the event of any questions or problems with your order, or if the product received was defective or damaged, please contact our Customer Service Department. We will make every effort to resolve the problem as quickly as possible. For Customer Service, call 1-812-734-5485. Customer Service hours are Monday through Friday 9 AM – 6 PM Eastern Time. You can also e-mail us at hillstores@aol.com.

RETAIL POLICIES:

Payment Terms:
The terms of payment are within PortableKayaks.com’s sole discretion. Payment must be received prior to PortableKayaks.com’s acceptance of an order, unless otherwise agreed to by PortableKayaks.com. Payment for the products and services and support may be made by credit card, wire transfer, or some other prearranged payment method unless PortableKayaks.com has agreed to credit terms. PortableKayaks.com accepts the following Credit Cards: MasterCard, VISA, Discover and American Express through our PayPal gateway. You may also choose PayPal as a payment method. (NOTE: A PayPal invoice (via e-mail) is the only method of direct payment we will accept for international orders.) Prices are subject to change without notice. Stock is subject to prior sale. Orders paid for by bank wire will be subject to a $250 order minimum, or a $25 service charge. PortableKayaks.com may invoice parts of an order separately. Orders are not binding upon PortableKayaks.com until accepted by PortableKayaks.com. Any quotations given by PortableKayaks.com will be valid for the period stated on the quotation. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law. If we are shipping your order outside of the state of Tennessee, it is not subject to sales tax. Tennessee sales tax is 9.00%.

Warranties:
THE LIMITED WARRANTIES APPLICABLE TO ALL PRODUCTS ARE INCLUDED FROM THE MANUFACTURER OF THE PRODUCTS IN THE DOCUMENTATION PROVIDED WITH THE PRODUCTS. THERE ARE NO WARRANTIES FOR SERVICES. PORTABLEKAYAKS.COM MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN PORTABLEKAYAKS.COM’S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE. ANY SUCH WARRANTIES WILL BE EFFECTIVE, AND PORTABLEKAYAKS.COM WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES, ONLY UPON PORTABLEKAYAKS.COM’S RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED.

PortableKayaks.com acts as a retailer. Any warranty and technical support provided on third-party products purchased through PortableKayaks.com’s are provided by the original manufacturer and not by PortableKayaks.com. These products may be returned only in accordance with the return policy in effect on the date of invoice. The warranties and technical support may vary from product to product. PortableKayaks.com continually upgrades and revises its products and service offerings to provide PortableKayaks.com customers with new products and service offerings. In the event that an ordered product is out of stock, Customer will be contacted prior to any substitutions.

General Business Policies:
PortableKayaks.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at PortableKayaks.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future PortableKayaks.com service or visit or purchase from any business affiliated with PortableKayaks.com, whether or not included in the PortableKayaks.com web site, you also will be subject to the guidelines and conditions applicable to such service or business.

Electronic Communications:
When you visit PortableKayaks.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright:
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of PortableKayaks.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of PortableKayaks.com and protected by U.S. and international copyright laws. All software used on this site is the property of PortableKayaks.com or its software suppliers and protected by United States and international copyright laws.

Trademarks:
PortableKayaks.com is a registered trademark of PortableKayaks.com. PortableKayaks.com graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of PortableKayaks.com. PortableKayaks.com and trade dress may not be used in connection with any product or service that is not PortableKayaks.com, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PortableKayaks.com. All other trademarks not owned by PortableKayaks.com that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by PortableKayaks.com or its subsidiaries.

License And Site Access:
PortableKayaks.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of PortableKayaks.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of PortableKayaks.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of PortableKayaks.com and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing PortableKayaks.com or trademarks without the express written consent of PortableKayaks.com. Any unauthorized use terminates the permission or license granted by PortableKayaks.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to PortableKayaks.com so long as the link does not portray PortableKayaks.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any PortableKayaks.com logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account:
If you use this site, you are responsible for maintaining the confidentiality of your account and password, if applicable, and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. PortableKayaks.com does sell products for adults, who can purchase with a credit card. If you are under 18, you may use PortableKayaks.com only with involvement of a parent or guardian. PortableKayaks.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Communications And Other Content:
Should PortableKayaks.com make postings available, visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. PortableKayaks.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant PortableKayaks.com and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant PortableKayaks.com and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify or its affiliates for all claims resulting from content you supply. PortableKayaks.com has the right but not the obligation to monitor and edit or remove any activity or content. PortableKayaks.com takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk Of Loss:
All items purchased from PortableKayaks.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions:
PortableKayaks.com and its affiliates attempt to be as accurate as possible. However, PortableKayaks.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by PortableKayaks.com itself is not as described, your sole remedy is to return it in unused condition.

Pricing:
With respect to items sold by PortableKayaks.com, we cannot confirm the price of an item until you order. Payments are charged at the time you place your order. We reserve the right to cancel an order at our discretion if an item is priced incorrectly.

Disclaimer Of Warranties And Limitation Of Liability:
THIS SITE IS PROVIDED BY PortableKayaks.com ON AN “AS IS” AND “AS AVAILABLE” BASIS. PortableKayaks.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, PortableKayaks.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PortableKayaks.com DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM PortableKayaks.com ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PortableKayaks.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable Law:
By visiting PortableKayaks.com, you agree that the laws of the state of Indiana, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and PortableKayaks.com or its affiliates.

Disputes:
Any dispute relating in any way to your visit to PortableKayaks.com or to products you purchase through PortableKayaks.com shall be submitted to confidential arbitration in Corydon, Indiana, except that, to the extent you have in any manner violated or threatened to violate PortableKayaks.com’s intellectual property rights, PortableKayaks.com may seek injunctive or other appropriate relief in any state or federal court in the state of Indiana, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification and Severability:
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

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